Last updated : January 26, 2020
Please read these terms and conditions carefully before using Bla Bla French
Acknowledgement
Welcome to blablafrench.com, the website and online service of Blablafrench (hereinafter : “we”, “us” or “Our site”). These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and Bla Bla French. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of Our Site. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Information About Us
Our site, www.blablafrench.com is owned and operated by Leyla Caybasi.
Email : leyla@blablafrench.com
Access to Our Site
Access to Our Site is free of charge.
It is your responsibility to make any and all arrangements necessary in order to access Our Site.
Provision of the Service
Who can use our Services: You may use our Services only if you can form a binding contract with Blablafrench, and only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations. Any use or access to the Service by anyone under 13 is strictly prohibited and in violation of these Terms. Users between the ages of 13 and 18 must obtain written permission from a parent or legal guardian. Your right to use our Services is personal to you and is not transferable by you to any other person or entity. Blablafrench reserves the right to terminate your use of its services, for example if you demonstrate abusive or inappropriate behaviour.
Blablafrench provides an online learning platform for French where both Students and the Teacher can collaborate with each other and take advantage of the services (collectively, the “Services”). The Services provided are as follows:
Connection Services. Blablafrench advertises their services to Students. Students are able to browse the Teacher profile and engage with the Teacher for the purposes of language learning. Students are able to coordinate lessons bookings via our software.
Payment Services. Blablafrench provides Payment Services to Students. Students are able to purchase lesson credits, which they can then apply in the booking system in order to schedule lessons with the Teacher.
French language lessons : After purchasing lesson credits, students can book lessons on the booking system and get in contact with the Teacher via a communication software such as Skype to have the lessons on the time and date selected beforehand.
Payments & Refunds
Students can purchase lesson credits using Paypal as an online payment service. Lesson credits are valid for 12 months from the day of the purchase. Lesson credits can be applied in the booking system for the purpose of scheduling lessons. All prices stated exclude any additional charges such as fees, taxes or interest charged by the Student’s bank or credit card company. These charges are the sole responsibility of the Student. The prices stated also do not include any costs associated with connecting to the internet.
Students are able to receive a refund to the value of their remaining lesson credits if they contact Blablafrench (at leyla@blablafrench.com) to request their refund within 14 days of their initial purchase. The refunded amount will equal the value of the remaining lesson credits in the chosen purchase currency.
Booking Policies
A lesson can be cancelled or rescheduled by the Student if at least 24 hours are remaining until it is due to begin. The Student must reschedule/cancel the lesson via the booking system. If they cannot see how to do this, they should consult the instructions found on the Site’s FAQs page. When there are less than 24 hours remaining until the lesson is due to begin, the Student does NOT have the right to cancel or reschedule and the lesson credit will be lost. The Teacher is able to make exceptions if they wish, however they are under no obligation to do so.
If the Student misses their lesson, they will not be able to reschedule or cancel it and their lesson credit will be lost. Lessons scheduled during local holidays will not be cancelled automatically — it is the responsibility of the Student to make any necessary changes to their bookings.
Managing Your Information
It is the sole responsibility of each User to ensure that all personal details (e.g. contact details, payment details) are up to date and accurate at all times. By accepting these Terms, you hereby release Blablafrench from any claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected disclosed and undisclosed, which arise due to inaccurate personal information being held on the site. You are also responsible for safeguarding your account password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Blablafrench account, whether or not you have authorised such activities or actions. You will immediately notify Blablafrench of any unauthorised use of your account or lesson credits.
Technical Requirement
The Student is is responsible for ensuring they have 1) a sufficiently fast and reliable internet connection and 2) the necessary software and hardware for learning via Blablafrench. This includes a Skype account and the necessary audio equipment. If a lesson is disrupted or cannot go ahead as a result of technical issues from the Student’s side, the Teacher has the right to charge for the lesson. If the Teacher has technical issues, the lesson must be cancelled in the system so that the Student’s credit is not used.
Free Trial Session
New Students are permitted to take a “Free Trial Session”. This session is only available to first time students, and is limited to one session per Student. The trial session lasts approximately 30 minutes. After taking this session, the Student can decide, without commitment or obligation of making a purchase, whether to proceed with purchasing lesson credits.
Intellectual Property Rights
All of Blablafrench’ materials, including website content, articles, images, and audio and video files remain at all time the sole property of Blablafrench. Such aforementioned materials are protected under international copyright, trademark and other intellectual property laws. You may not post, distribute, sublicense, translate or reproduce in any way any copyrighted materials, trademarks or other proprietary information without the prior express written consent of Blablafrench.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Our Site.
Our Site has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Our Site shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Our Site, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Our Site provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither Our Site nor any of Our Site’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of Our Site are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting Us.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
By email: support@blablafrench.com
Privacy Policy
Acknowledgement and Acceptance of Terms
Blablafrench is committed to protecting your privacy. This Privacy Policy sets forth our current privacy practices with regard to the information we collect when you interact with blablafrench.com . By accessing our website, you are consenting to the way information is collected and used, as described within this Privacy Policy.
Third Party Websites
Related services and offerings with links from this website, including all other websites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Blablafrench is not responsible for the privacy practices or contents of third-party websites. We recommend and encourage that you always review the privacy policies of third parties before you provide any personal information or complete any transaction with such parties.
Information We collect, How We Use it & Why
When a user signs up for a free trail session on blablafrench.com, we are required to request and store the user’s email address and other relevant information. This is because the user needs to receive email communications regarding the trial session and the Teacher needs to know certain things in order to provide the service. The information required at this stage is: Name, email, age range, estimated language level and motivation. The user can also optionally provide their phone number and Skype ID to improve communication and receive session reminders. If the user opts to take lessons without a trial session, the only information required is email and full name.
We store the data mentioned above for the purposes of 1) enabling lessons and trial sessions to be scheduled, 2) allowing the Teacher to be able to provide their services, and 3) enabling Our Site to ably deal with any issues. The data is stored within third party software system (Acuity Scheduling), which uses the latest security technology and are compliant with the GDPR.
If you wish to gain access to any information kept or for us to remove your information from our systems, you can contact us at leyla@blablafrench.com . We will respond to your request within 7 days.
After users sign up for a trial session, they may receive emails regarding their request. Users may also receive occasional emails regarding updates and special offers. You can opt out of receiving emails by clicking the unsubscribe link in emails received.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:
To protect ourselves from liability
To respond to legal process or comply with law, or in connection with a merger, acquisition, or liquidation of the company.
When you visit blablafrench.com, we may track browsing activity and later analyse it for the purpose of better serving our users. We use third party cookies to run Google Analytics Demographics and Interest Reporting. These cookies gather website visitor data (such as age and gender) that we use to optimise our website content and marketing. They do not collect any personally identifiable information. You can use this add-on to prevent Google Analytics from accessing information about your online activity.
Changes to This Statement
Blablafrench has the discretion to occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.
Contacting Us
If you have questions regarding our Privacy Policy, please contact us at support@blablafrench.com